FAQs
Return, Refund, and Exchange Policy
Products may only be exchanged in the event the item is damaged or defective upon receipt.
Please note:
- All exchanges must be processed within 30 days of receipt.
- No cash refunds or credits.
- All exchanges must be processed through PKD’s Customer Service.
- Please keep a record of your purchase and/or packing slip for reference.
- Clothing that does not fit upon receipt can be exchanged for a different size.
- Clothing whose color is not accurately portrayed upon receipt can be exchanged for a different shirt.
Shipping
All items will be sent standard USPS within 5–7 business days of payment being received. Shipping time will depend on your zone. PO boxes are acceptable.
PKD Screen Printing Inc.
2813 Banks Road
Raleigh, NC 27603